One customer account for your customers allowing staff and customers to view and manage all their account details and all bookings and event registrations.

For your organisations, Bookable supports the management of multiple “contacts” allowing the organisation to invite users or delete contacts as staff change. All managed through the online customer portal.

Full financial management of the booking lifecycle. All transactions throughout the booking lifecycle are stored within the internal Bookable Ledger with full visibility and reporting. Manage all invoices, payments, adjustments, earned revenue, revenue in advance, Bonds, GST impacts of Bonds claims and online refund process directly back to customer credit cards.

No more manual invoicing, Bookable automates all invoicing with multiple payment triggers to support when payments are due, e.g. On confirmation of a booking, X days prior to the booking date or monthly/quarterly in advance or arrears. Simple set and forget and Bookable will do the rest.

Debtor management including automated payment reminders and 30, 60 and 90 day overdue notices.

Pre-configured integration to the major Local Government Finance systems as well as common Payment Gateway systems shipped as standard brings Bookable into Council’s technology ecosystem without the complexity.

Simplify and automate GL posting and reconciliation and give Council Finance staff full visibility of financial status within their finance system.

Get payments straight into Council’s bank through online payments, or take payments through other methods like PayPal, Direct Debit, BPay, over the counter or EFTPOS. Council controls the payment methods.

Access Bookable 24/7 on any desktop, tablet or smart mobile device. Bookable’s unique three (3) step booking process makes it easy for your customers to make and manage their bookings anywhere, from any device.

Define Tasks for council staff, customers or external stakeholders to complete, set due dates and times, with reminders. Tasks provides ability to add custom fields for additional information.

Group tasks into predefined Projects and support the pre-approval of requested events, daily run-sheets for council-run events and classes or for the management of more complex bookings or events to keep track of progress.

100% configurable to suit each Council’s requirements.

Through utilisation of Microsoft PowerBI, Bookable dashboards and reports provide nearly 30 standard reports across booking, event ticketing and financial information managed within Bookable. Dashboards and reports include:

• Management dashboard
• Booking and revenue details
• Venue and bookable space utilisation
• Transaction, adjustments, bonds and aged debtors

Councils can extend the standard reports and configure their own reports through a provided data model using Microsoft PowerBI.